

 
Copyright ©2009-2011 Printing2go |
FREQUENTLY ASKED QUESTIONS
What type of files may I send?
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| Illustrator |
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| InDesign |
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| Photoshop |
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| Publisher |
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| Word |
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| Excel |
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| PowerPoint |
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| PageMaker |
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| Quark |
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| Corel Draw |
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| PDF |
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What information do you need to print my job?
| Print Job 11 x 17" or smaller |
| • Quantity desired |
• Finished size |
| • Paper type and weight |
• Type of binding - coil, comb, velo or staple |
| • Folded - ½, tri-fold, other |
• Hole punch - 2-hole, 3-hole |
| • Single or double-sided copies |
• Color or black/white |
| • Laminate |
• Covers - Clear, blue/black |
| • Mount |
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| Carbonless Forms (4¼ x 5½", 5½ x 8½", 8½ x 14", 11 x 17", other) |
| • Quantity desired |
• Sizes |
| • 2 part, 3 part, 4 part |
• Color / black & white |
| • Consecutively Numbered? (yes, no) |
• Single or double-sided |
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| Large Format |
| • Quantity desired |
• Media: Bond, vellum, mylar, photo glossy, photo satin, canvas, indoor vinyl |
| • Mount |
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| • Laminate |
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| Finished Size |
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| • No border |
• With white border (¼" all around) |
Do I need to send anything else with my files?
- If you are sending .pdf files, nothing additional is required.
- If you are sending files with linked files (graphics, photographs, etc.), please include them along with your fonts.
Can you enlarge my files to print the size I want?
- Yes. However, for best results, your project should be created at the desired finish size. Files can be enlarged to the same percentage in each direction. For example, a photo that is 8 x 10" can be enlarged proportionally to 16 x 20" (2 x 8=16," 2 x 10=20"). However, it could not be scaled to 18 x 24."
What resolution is required for photos?
- Photos should be at least 300 dpi and no larger than 600 dpi. Photos that are less than 300 dpi may not print clearly, unless they are smaller such as those used in some brochures.
Will my printed piece match the color I see on my monitor?
- It will be an almost perfect match. However, there are many variables including differences in monitor calibration and printing technologies. Monitors, scanners, televisions and digital cameras use RGB (red, green, blue) colors. The printing industry uses CMYK (cyan, magenta, yellow, black) colors. This can cause minor differences in the colors you see on your monitor and off a printed piece.
My company uses specific PMS colors. Can you match them?
- We strive to make our customers happy. Precise color matching is possible, however, there is a minimum $40 charge. This charge includes a printed proof for your approval.
Will I get to see a proof before you print my piece?
- We will be happy to send you a .pdf proof of your job at no charge. For a print proof, a fee of $5 (letter size) to $10 (large format - 8 x 11" proof) will be charged, depending on the job.
Printing2go
578 Park Avenue
Freehold, NJ 07728
Phone: (732) 462-0333, Fax: (732) 462-5672
Email: Cindy Ziegler
Hours: Open Monday through Friday 9:00 a.m. to 4:00 p.m. and by appointment.
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